Vuelta Ibiza Kayak®, as the entity responsible for the website, commercial transactions, and the processing of personal data, in compliance with Law 3/2014 on Consumer and User Protection, as well as European Directive 2011/83 and Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), in addition to the current regulations on personal data protection, including the European Regulation 2016/679 and the LOPDGDD 3/2018, hereby informs all users that this corporate website offers professional services within its business sector. To ensure transparency regarding the commercialization and processing of such services, the following terms are outlined:
Domain: www.vueltaibizakayak.com
Trade Name: Vuelta Ibiza Kayak®
Responsible Party: Marco Pachiega
NIE/CIF: Y4480271T
Address: C/ Florencio García 7, 28027 Madrid
Contact Email: info@vueltaibizakayak.com
Telephone: (+34) 657 233 188
Vuelta Ibiza Kayak®, the owner of the website vueltaibizakayak.com, is a company specializing in kayak excursions around the island of Ibiza.
TERMS AND CONDITIONS APPLICABLE TO OUR ACTIVITY:
The prices listed on the website are per person, expressed in Euros, and include the direct services offered by Vuelta Ibiza Kayak, inclusive of VAT.
Swimming proficiency is a mandatory prerequisite for participation in the activity.
Clients are required to inform Vuelta Ibiza Kayak® in advance of any disabilities, significant medical conditions, or pregnancy prior to booking any activity.
Clients must not be under the influence of alcohol, drugs, or other intoxicants, including medications that may impair reaction time, during the kayaking excursions.
If a client weighs more than 120 kilograms or is taller than 2 meters, they must consult with Vuelta Ibiza Kayak® prior to booking to assess the feasibility of their participation.
Minors aged 14 and above may participate in the activity but must be accompanied by an adult, who will be required to sign a liability waiver on their behalf.
Vuelta Ibiza Kayak® reserves the right to refuse admission if the aforementioned conditions are not met.
Throughout the entire excursion, participants will be accompanied by qualified guides and instructors.
By contracting our services, clients agree to comply with all instructions provided by the designated guides throughout the activity.
Vuelta Ibiza Kayak® and its guides shall not be held liable for personal injury, loss, or damage to personal belongings resulting from misuse or failure to follow given instructions.
The contractual obligations and responsibilities of Vuelta Ibiza Kayak® pertain exclusively to the direct work of its technical staff and the organization of the activity.
Vuelta Ibiza Kayak’s commitment begins at the start of the booked activity.
Clients are responsible for arranging their own transportation to the starting point of the activity.
The activity is subject to natural environmental conditions and participant circumstances, and as such, may be subject to changes before or even during the activity (e.g., weather conditions, sea state, etc.).
The program price includes accident and liability insurance. Full details of the coverage and policy conditions are available upon request.
It is strongly recommended that clients obtain their own travel insurance.
To confirm a reservation, the client must make a deposit of €100 to the following La Caixa bank account:
Account Holder: Marco Pachiega
IBAN: ES4521000846190200481144
Concept: Reservation VIK Name Surname dd/mm/yy (start date of the selected tour)
The remaining balance must be paid via bank transfer to the same account no later than 30 calendar days before the start of the activity, using the concept: “Payment VIK Name Surname dd/mm/yy” (start date of the selected tour). Failure to make this payment within the specified timeframe will result in the loss of the reserved spot, which will then become available to new participants.
Clients may cancel their booking but must compensate Vuelta Ibiza Kayak® according to the following conditions:
If the cancellation occurs more than 60 calendar days before the activity begins, the total amount paid so far will be refunded.
If the cancellation occurs between 60 and 30 calendar days before the start, a penalty of 100% of the reservation amount (100 €) will apply. However, if the activity takes place in the following season, the customer can use the reservation without needing to pay again.
If the cancellation occurs between 30 and 15 calendar days before the activity begins, the customer will have already paid the full amount (550 € or 600 €, depending on the chosen date), in which case 50% of the total amount will be refunded. However, if the activity takes place in the following season, the 100 € reservation fee will not need to be paid again.
If the cancellation occurs within 15 calendar days before the start, no refund will be issued. However, if the activity takes place in the following season, the 100 € reservation fee will not need to be paid again.
Failure to show up at the date and time indicated by Vuelta Ibiza Kayak® will result in the total amount paid being forfeited.
From the moment a reservation is confirmed, the client explicitly accepts all terms and conditions stated herein. If a client registers another participant, they assume responsibility for ensuring that all terms and conditions are accepted on their behalf.
- Any claim or legal action against Vuelta Ibiza Kayak® shall be brought before the courts and tribunals of Madrid.